Frequently Asked Questions

Browse our fleet, select your desired car, choose your pickup and return dates, and complete the booking form. You'll receive instant confirmation via email.

Yes, you can modify or cancel your booking up to 24 hours before your pickup time. Cancellations made within 24 hours may incur a fee.

You need a valid driver's license, a credit card in your name, and a government-issued ID. International travelers may need an International Driving Permit.

We accept all major credit cards (Visa, MasterCard, American Express) and debit cards. Payment is processed securely at the time of booking.

Payment is authorized at booking and charged 24 hours before your pickup time. You'll receive a receipt via email.

No, we believe in transparent pricing. All fees, including taxes and insurance, are clearly displayed before you confirm your booking.

Basic insurance coverage is included in all our rental prices. Additional coverage options are available at checkout for enhanced protection.

Our basic insurance covers collision damage, theft protection, and third-party liability. Additional options include zero excess and roadside assistance.

Late returns are subject to additional charges. Please contact us if you need to extend your rental period. Extensions are subject to car availability.

Yes, please return the car with the same fuel level as pickup. Otherwise, a refueling charge will apply.

Yes, our customer support team is available 24/7 to assist you with any questions or emergencies during your rental period.

Contact our 24/7 emergency hotline immediately. We provide roadside assistance and will arrange a replacement car if needed.